What are the operating hours for Customer Service?
Customer service hours are Monday through Friday, 8:00 am to 7:00 pm ET. If you have questions about Union Plus products or if you want to apply for coverage, please call us toll free at 1-800-393-0864 during the hours of operation. After you become an insured union member, you can continue to use the same customer service number for all your needs.
Se habla español.
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Can I change the way I'm billed after I apply?
Yes, we can pay your bill via electronic funds transfer, credit card or direct bill. You may change your billing method by calling us toll free at 1-800-393-0864 (Monday through Friday 8:00 am to 7:00 pm ET). Se habla español.
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How do I make a claim for benefits?
We will be glad to walk you through the claim filing process. Call us toll free at 1-800-393-0864 to send you any necessary paperwork. (Monday through Friday, 8:00 am to 7:00 pm ET). You may also download and print a claim form from this site and mail it to the address on the claim form.
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How do I get the necessary forms for changing my beneficiary or making other changes once I become an insured member?
For any other changes, call us toll-free at 1-800-393-0864 (Monday through Friday 8:00 am to 7:00 pm ET). You may also download and print a claim form from this site and mail it to the address on the claim form.
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